Create incredible customer experiences!
Online or In-store... more customers, more sales, more often with Onesend
With built in apps you can effortlessly connect your POS and your ecommerce to sync your entire customer base, including their FULL purchase history.
Using demographics, purchase history, POS data, Ecommerce data, browsing behaviour and campaign behaviour you can easily sort your customers into highly targeted segments. These segments could be 'lost customers', customers that are 'slipping away', 'VIPs', 'brand evangelists', 'regular shoppers', 'regular refunders', 'big spenders', 'low spenders', 'baby boomers' or 'millenials', 'Bronze/Silver/Gold' you name it you can segment it.
Send exactly what your contacts want to see. Be it win back campaigns, up-sell/cross-sell offers, review requests, discount offers, loyalty rewards, birthday offers, and much more, you can create the right message for the right person for the right time.
Now that you've got all you customers synced, sorted, and segmented, and have crafted the perfect message for all occasions, you can now automate your efforts with the worlds most powerful Customer Experience Automation software.
With Onesend you'll be able to select the right channel for the right message.
You should be able to send the email campaigns that make sense for your business. That’s why we gave you as much control over your email as possible.
Send your marketing straight into their pockets. Text message and SMS marketing reach people on the go. SMS campaign automation makes it easy to reach people when they’re out and about.
The conversations live chat tool helps you turn website visitors into valuable contacts.
When people visit your site, they want to hear from you Site messages help you follow up at the exact moment your audience is most engaged.
Get in front of your audience where they are. Turn scrollers into customers. Facebook Custom Audiences lets you target each contact based on where they are in the customer experience.
When your forms convert better, you get more Customers
Sign-up forms let you capture contact information. But they can also tag people based on their interests, start a welcome series, and send follow-up notifications to your team.